For Benefit Questions, please contact Human Resources at (386) 586-2391 for assistance.

For Technical Assistance, please contact (888) 663-1285 (option 2)

Click on one of the tabs below to learn more about that benefit. |     Mobile Shortcut Instructions: Learn How

Plan Information

Group Number: 285522
Telephone Number: 1.877.973.3238

Out-of-Network Claims Mailing Address:
Attn: OON Claims
PO Box 8504
Mason, Ohio 45040-7111

Important Links, Websites & Videos
Find a Doctor

Participating Aetna providers can be found on-line. You have the option of searching for a provider by name, area of specialty or location. If you would prefer, you can also order a provider directory by calling the customer service toll-free telephone number (1-877-238-6200).

How do I find in-network providers?
DocFind® is Aetna’s on-line provider directory. It allows members to locate participating physicians, hospitals and other providers in a matter of seconds. To use DocFind®, just go to, and click on the “Find a doctor” link. If you are already registered on the Aetna Health member portal you can click on “login.” If you have not yet registered you can click on the link “Plan from an employer” under the “guest” section. You can search for a provider based on where you live, provider specialty and other criteria. After entering your zip code and, city, county, or state, you will then select the plan “Aetna Select℠ (Open Access)” plan and click “Continue.”

AdventHealth Prompt Care Palm Coast
A hospital department of AdventHealth Palm Coast
Formerly known as Florida Hospital Flager Prompt Care Walk-in Clinic

PHONE: (386) 586-4280
120 Cypress Edge Drive, Suite 102
Palm Coast, FL  32164

When you need care for a painful but less urgent illness or injury, you can visit one of our convenient Palm Coast Urgent Care centers, instead of heading to the nearest emergency room. Our highly skilled specialists are here to help bring you relief from a number of minor ailments, including:

  • Allergic Reactions and Hives
  • Cold, Flu, and Common Illnesses
  • Headaches and Migraines
  • Disease Management
  • Minor Cuts (Onsite Stitches Available)
  • Rashes
  • Sprains, Strains, and Fractures
  • Stomach and Digestive Conditions

You deserve care that’s convenient and affordable. We know injuries and illnesses never come at convenient times, which is why you won’t need an appointment for Urgent Care. And we accept most major insurance plans, so you can receive the highest standard of care without breaking the bank. Because we’re committed to your whole-person care, we want to help you prevent future health concerns. For that reason, our Urgent Care centers in Flagler County also offer flu shots, onsite lab services, EKGs, X-rays, and annual physical exams. We’re here to help you be proactive about your health.


  • During the hours listed below clinic services are FREE to all individuals enrolled in one of the three Flagler County Public Schools Medical Plans.
  • NO Copayments
  • Shorter Wait Times
  • Physician On Site

*Appointments Are Required
Walk-ins (even during clinic hours) will be processed as a Primary Care Visit
$75 No Show Fee will be imposed without 24 hour cancellation notice

Monday 3:00 pm – 6:00 pm
Tuesday 7:30 am – 8:30 am; 3:00 pm – 6:00 pm
Wednesday 11:00 am – 1:00 pm; 3:00 pm – 6:00 pm
Thursday 3:00 pm – 6:00 pm
Friday 3:00 pm – 6:00 pm
Saturday 8:30am, 8:45am, 9:15am, 9:30am,
10:15am, 1:15am, 12:15pm, 1:15pm
Sunday Closed

Plan Information

Telephone Number: 1.800.447.7228

Important Links, Websites & Videos


  1. Employee must elect the Choice 5FV HSA medical plan during the enrollment process and make a payroll deduction contribution election on the BenefitHelp Enrollment system.
  1. Contact Space Coast Credit Union to open a Health Savings Account.
  1. Bring verification of the Health Savings Account, account number and routing number to your local Benefit Specialist. Verification must be received one week prior to the effective date of the first contribution scheduled deduction.
  1. Elected contributions to your Health Savings Account will not be deducted from your payroll check and sent to your Space Coast Credit Union account without the verification documentation.
  1. If you already have a Space Coast Credit Union HSA account and are opting to continue with an HSA plan and pre-tax deductions deposited directly to your account, you still must request a copy of your account verification from the bank and submit to Benefits indicating the amount you want deducted per pay (you should have elected a dollar amount at open enrollment, but we need verification of the amount you are requesting to be deducted) submitted to Benefits one week prior to the date you want the deductions to begin.

      NOTE: Deductions will not begin until Benefits receives this information.

Plan Information

Group Number: 193L74
Telephone Number: 1.888.223.4892

Important Links, Websites & Videos

Florida Combined Life
Find a Dentist Near You

From the drop down box select:
Dental – BlueDental Choice & Choice Plus (PPO)
Dental – BlueDental Choice Copayment (PPO)

Plan Information

Vision Preferred
Group Number: 285522
Telephone Number: 1.877.973.3238

Out-of-Network Claims Mailing Address:
Attn: OON Claims
PO Box 8504
Mason, Ohio 45040-7111

Plan Information

Telephone Number: 1.877.924.3967

ATTENTION: To add or change your coverage, please contact the Benefits Office @ 1.386.586.2391, or by email,

Important Links, Websites & Videos

Plan Information

Group Number: Coming soon!
Telephone Number: 1.800.370.5856
(8am- 5pm CST)
Fax Number: 501.235.8413

USAble Life
P.O. Box 1650
Little Rock, AR 72203


Plan Information

Group Number: Coming soon!

Legal Assistance Service (ARAG Services): 1.888.257.2934
File a Life Claim: 1.800.523.5065

Funeral Planning Service (Everest Funeral Planning): 1.800.913.8318
(The funeral planning service is a resource which also compares the cost of funeral homes in a general area and can help find the one which best meets the family’s needs)

Conversion & Portability Form: 1.877.503.3448; Fax: 1.440.386.2662

Plan Information

Telephone Number: 1.866.446.9377

Retirement Calculations: 888-RET-CALC (888-738-2252)
DROP Termination Unit: 877-RET.DROP (877-738-3767)
Disability Determination: 877-RET.DSBL (877-738-3725)
Survivor Benefits: 877-FRS-HEIR (877-377-4347)
Research & Education: 877-FRS-1RES (877-377-1737)
Enrollment: 877-FRS-ENRL (877-377-3675)

Important Links, Websites & Videos

Florida Retirement System

Disability Determination – DISABILITY@DMS.MYFLORIDA.COM
Research & Education – REP@DMS.MYFLORIDA.COM

Every reasonable effort has been made for the information provided to be accurate. It is intended to provide an overview of the coverage’s offered. It is in no way a guarantee or offer of coverage. Each carrier has the ability to underwrite based on its contract. Each carrier’s contract, underwriting, and policies will supersede the information on this page. Please be aware that each carrier may have exclusions or limitations and you must consult your summary plan description and/or policies for details.
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